• Browser Related
• Email Related
• Internet Related
• Modem Related

Q) What is a Browser?
Ans) A browser is used to access websites. In short, it is a tool used to navigate through the world of Internet. The browser reads the web pages and interprets the commands they include to produce an eye-friendly page on your screen. The two popular web browsers are Microsoft Internet Explorer and Netscape Navigator.
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Q) What is a search engine?
Ans) A Search Engine is a queriable database on the Internet, which helps you to find the topic or web-site of your choice. Examples for search engines are: www.yahoo.com , www.infoseek.com , www.altavista.com etc.
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Q) How do I delete files in the cache or the location tool bar in the browser?
Ans) In the browser menu,
Click on Tools ( Internet Options).
Click on "Clear History" button.
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Q) What are Back and Forward buttons for in the Browser?
Ans) Clicking on the Back Button returns you to the previous page visited.
Clicking on the Forward Button takes you to the next page that was visited.
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Q) What is the "R efresh" button?
Ans) Click the Refresh Button to update (reload) the current page if all the latest or expected information did not appear. This is helpful when you see old information on a page that is updated frequently or when the graphics appear incorrectly.
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Q) What is "Home" Button?
Ans) Click this to go to your home page (the first page you see when you open your browser).
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Q) What is the add ress bar for?
Ans) The address bar is used for typing web-page addresses (URLs) ex: http://www.hi.net.pk
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Q) Installing Micro soft Internet Explorer 5.0
Ans) The following steps are to be followed for installation:

1. Click on the Internet Explorer 5.0 icon in the ‘Select Your Browser' dialog box.
2. Click on the Next button.
3. Click on ‘I accept the agreement' button and then click on the Next button.
4. Click on either Typical or Custom setup button depending on your requirement, and then click  the Next button (We assume that you have selected the Typical setup in this manual).
5. Click on the Next button.
6. Select the country and click on the Next button.
7. Click on the Next button.
8. Click on the OK button to compete the installation.Click on the OK button to restart your computer.
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Q) Installing Netsc ape communicator 4.6
Ans) The following steps are to be followed for installation:

1. Click on the Netscape Communicator Version 4.6 icon in the ‘Select Your Browser' dialog box.
   Click on the Next button.
2. Click on the Yes button to accept the software license agreement.
3. Click on either Typical or Custom setup button depending on your requirement, and then click the Next button (We assume that you have selected the Typical setup in this manual).
4. Click on the Next button in the Netscape Desktop Preference Options dialog box.
5. Click on the Next button in the Select Program folder dialog box.
6. Click on the Install button.
7. Click on the No button in the Question dialog box.
8. Click on the OK button to complete the setup.
9. Click on the "No, I will restart my computer later" button and click on the OK button.
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Q) What is an E-mail account?
Ans) The desire to communicate is the essence of networking. People have always wanted to correspond with each other in the fastest way possible. Electronic mail (or email) is the most prevalent application of this in computer networking. It allows people to write back and forth without having to spend much time worrying about how the message actually gets delivered. Some people have more than one e-mail account, with each account having its own e-mail address. For example, a person might have one e-mail account on their company's network, and another account with his ISP for his personal e-mail needs.
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Q) What is an E-mail address?
Ans) The address to your E-mail account is called the E-mail address. When someone wishes to send you a message, they send it to this email address, and the message is directed over the Internet to your mailbox. webmaster@hi.net.pk
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Q) What is cc?
Ans) "cc" is an abbreviation of "carbon copy". You can use this to send a copy of message to other net users as well as to the main recipient.
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Q) What is bcc ?
Ans) "Bcc" stands for "blind carbon copy". You can use this to send a copy of the message to other net users as well as to the main recipient. The importance of using this is that the end user does not know to which other person you are sending.
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Q) What is body of message?
Ans) The actual text of an e-mail message is referred to as its "body."
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Q) What is a folder?
Ans) A folder is a place within an e-mail program in which you can store e-mails that you've read and that you want to keep. It's a good idea to set up folders for individuals with whom you correspond regularly, and to store the messages you receive from them in their corresponding folders. This will help keep your inbox uncluttered and make it easier for you to locate messages you'd like to read again.
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Q) What does "From :" field indicate?
Ans) The From: field in a message tells you who sent you the message. Normally, this will be an individual's e-mail address.
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Q) What is Inbox?
Ans) An inbox is a window in your e-mail program in which incoming mails are stored.
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Q) What is Outbox ?
Ans) An outbox is a window in your e-mail program in which outgoing mails are stored. Your outbox also shows you the messages that have been queued for sending.
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Q) What is Mailbox ?
Ans) The word "mailbox" can have either of two meanings when relating to e-mail:
1. It can refer to the area on your ISP's Server for the storage of your incoming messages.
2. It can refer to an area within your e-mail program in which you can store messages from a particular recipient.
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Q) What is Offline?
Ans) Offline is the state of your computer when it's not currently connected to the Internet.
E-mail programs allow you to write and read -- but not send or receive -- e-mails while offline.
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Q) What is Online?
Ans) Online is the state in which your computer is connected to the Internet.
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Q) What is POP?
Ans) In e-mail, "POP" stands for "Post Office Protocol". This is the protocol used by your E-Mail program to retrieve messages from your ISP's Mail Server. When you set up your e-mail program, you'll need to provide your POP server's name or address.
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Q) What is SMTP ?
Ans) SMTP stands for "Simple Mail Transfer Protocol." Most likely, an ISP uses an SMTP server for the sending of outgoing mail. When you set up your e-mail program, you'll need to provide your SMTP server's name or address.
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Q) What is Priority?
Ans) A priority ranks a message based on its importance. In some e-mail program's you can prioritize the received e-mails. Some e-mail programs also allow you to prioritize outgoing messages so that when a reply is received, the reply will share the assigned priority.
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Q) Who is a recipient?
Ans) A recipient is an individual to whom you're sending a message.
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Q) What is 'forwarding of message'?
Ans) To forward a message is to receive a message and pass it along to another recipient. Most e-mail programs provide a 'Forward' menu item or button that copies a received message into a new message that you can then address to the desired recipient. Your return address will automatically be copied into the messages From: field.
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Q) What is 'Reply'?
Ans) To reply is to respond to a message. . When you use your program's Reply feature: the program will copy the name and address of the message's sender into a new message's recipient field. It may also copy all of the original message's text, or the currently selected portions of the message's text, into the new message as a quote. You can then add your response to the new message and send it.
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Q) What "To:" filed indicates in E-mail?
Ans) The To: field in a message tells you to whom the message has to be sent. Normally, this will be an individual's e-mail address.
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Q) How to configure my Micro soft Outlook Express for receiving my mails directly?
Ans) 1. Launch the Microsoft Outlook Express.
       2. Click on the Tools menu.
       3. Click on Accounts menu option.
       4. Click on the Add button.
       5. Click on the Mail option.
       6. Enter your name and click on the Next button.
       7. Type in your email address and Click on the Next button.
       8. Enter the address for the incoming mail server as mail.hi.net.pk and for the out going mail server as mail.hi.net.pk.
       9. Enter your user-id in the POP3 account name text box. For example, the name will be pakistan.
10. Enter your Password and click the Next Button.
      11. Enter the Internet Mail Account Name as per your choice and click on the Next button.
      12. Select appropriate connection type and Click on the Next button.
      13. Click on the finish button to complete the configuration process and to save the Settings Changes.
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Q) What is Internet?
Ans) A network of networks in which users at any one computer can, if they have permission, get information from any other computer (and sometimes talk directly to users at other computers).
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Q) How did the Internet get started?
Ans) It was conceived by the Advanced Research Projects Agency (ARPA) of the U.S. government in 1969 and was first known as the ARPANet. The prime aim was to create a network that would allow users of a research computer at one university to be able to "talk to" research computers at other universities. The benefit of ARPANet's design was that, messages could be routed or rerouted in more than one direction. The network could continue to function even when parts of it were destroyed in the event of a military attack or other disaster.
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Q) Who is an ISP?
Ans) An ISP (Internet service provider) is a company that provides individuals and other companies access to the Internet, and other related services such as Web site building and hosting. Examples of an ISP in Pakistan are companies such as Blaze Online , AT&T Global etc.
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Q) What do I need to get connected to the Internet?
Ans) Before you can access the Internet, you must have
1. A modem connected to your computer.
2. An access account with an Internet Service Provider (ISP).
3. A software program called browser (ex. Internet Explorer, Netscape Navigator etc.) that you can use to access the different features of the Internet.
4. A telephone line.
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Q) What can I do on the Internet?
Ans) Once you are on the Internet, the possibilities of what you can do, learn and discuss are immensely expanded when compared with the traditional ways of communication. There are many advantages when you access the Internet:
- Exchange information with others
- Receive the latest information
- Access to Worldwide data
- Transfer data regardless of computer type
- Recreation and entertainment
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Q) What is a DNS?
Ans) An addressing construct used for identifying and locating computers on the Internet. Domain names provide a system of easy-to-remember Internet addresses, which can be translated by the Domain Name System (DNS) into the numeric addresses (Internet Protocol (IP) numbers) used by the network.

Ex: http://www.hi.net.pk
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Q) I am getting repeated login message?
Ans) The repeated login message may be due to
1. Incorrect username.
2. Incorrect password.
3. Dialing incorrect telephone number.
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Q) I am get ting a message 'The computer you are dialing into cannot establish a dialup connection. Check your password and then try again.'?
Ans) There could be two reasons for this problem:
1. Passwords are case sensitive, so make sure that you are giving the correct password (upper or lower case).
2. Check whether you are dialing the correct number.
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Q) I am getting a me ssage "you have been disconnected from the computer you dialed. Double click the connection to try again."
Ans) Check whether you are dialing correct number.
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Q) I get a message "the computer is not receiving the response from the modem. Check if the modem is plugged in and if necessary, turn the modem off and turn it back on."
Ans) 1. Check whether the modem is plugged in properly and is turned on.
       2. Check whether the modem adapter and the modem cable are compatible and are  connected perfectly.
       3. Else re-install the modem drivers.
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Q) How do I cr eate a new dialup connection?
Ans) 1. Double Click My Computer icon, which will be on the Desktop.
       2. You have to select Dial Up Networking Option, Double click and continue.
       3. Click on Make New Connection option.
       4. This will prompt you for entering the name of the connection, you can  
           give a name for the connection Say "My connection ".
       5. Click on the NEXT button.
       6. Give the area code, for Gujrat i.e., 433. Then give the telephone
           number you are trying to dial (the telephone number given by the ISP - 13178666
           Select the country code as Pakistan (92) and say NEXT.
       7. Click on Finish to complete the process.
       8. Now you have successfully created the New Dial up Connection, right
           click on the New Dial up Connection (i.e., My Connection) and create a
           short cut on the desktop. Now double click the New Connection for
           connecting to the Internet.
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Q) I am getting a post dial screen (black screen) asking for the username and password, though I have given it already once.
Ans) 1. Right click the "My Connection" and Click on Properties.
       2. Click on Configure Button.
       3. Click on Options.
       4. Uncheck the option "Bring up Terminal Window before Dialing".
       5. Uncheck the option "Bring up Terminal Window after Dialing".
       6. Click on OK so as to save the changed Settings.
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Q) What is a modem?
Ans) Modem stands for Modulator Demodulator. It modulates outgoing digital signals from a computer to analog signals for a conventional telephone line and demodulates the incoming analog signal and converts it to a digital signal for the computer.
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Q) How to install a modem?
Ans) The following are the steps to install a modem:
1. Click start on the task bar.
2. Go to Settings and click on Control Panel.
3. Double click on Modems.
4. Click on the Add Button in the Modem Properties dialog box
5. Click on the Next button.
6. Click on the Next button.
7. Click on the Next button.
8. Click on Yes to allow Windows O/S to locate the New Hardware.
9. Windows detect the new modem and displays the port that has to selected.
10. Select the appropriate port (say Com2) and Click on the Next Button.
11. Specify the drivers if required and click on the Have Disk Button
12. Select the appropriate communication port.
13. Click on the Next Button.
The modem will be installed on your machine.
Note: You need to have a CD-ROM and Dial-up Networking, Dial-up Adapter and TCP/IP.
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Q) How Should I install Dial-up adapter and TCP/IP?
Ans) The following are the steps to install a modem:
1. Click on the start Button on the Task bar.
2. Click on the Settings menu option.
3. Click on the Control Panel menu option.
4. Double Click on the Network icon.
5. Click on the Add button in the Network Dialog box.
6. Select Adapter from the list and click on the Add button.
7. Select Microsoft under manufacturers list and Dial-Up adapter in the Network adapter list.
8. Click on OK button.
9. Repeat step no 6.
10. Select protocol in the Network component list and click on the Add button to install TCP/IP.
11. Click on the Microsoft in the manufacturers list and TCP/IP on the network Protocols lists.
12. Click on the Ok Button.
13. Click on YES to restart your computer once for changes to take effect.
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Q) Modem has two sockets on the back named "line" and "phone", where should I insert my telephone line?
Ans) Telephone line must be inserted in the socket labeled "line". In the other socket you can connect your telephone instrument.
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Q) My modem gives an error message "No Dial-tone" when I dial ? How do I resolve it?
Ans) 1. Make sure the phone line is plugged in the Line Socket of the modem
        2. Uncheck "Wait for Dial Tone before dialing" in modem properties.
        3. If problem still exists add in the extra settings box of the advanced property of modem (All entries should be either in Upper or lower case).
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Q) I am not able to connect to the Internet. My modem dials, but the dial tone continues after dialing.
Ans) There could be two reasons for this problem:
1.Your phone line has pulse dialing, whereas your modem is configured for tone dialing. Change your modem property to pulse dialing.
2. If you are using EPBAX, make sure you have given 0, and the number that is to be dialed. Example give as 0,13178666.
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Q) Dial up net working in my computer cannot find the specified modem.
Ans) Your dialup networking property might have more than one modem specified in it. Select the correct modem from the list.
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Q) Why isn't the COM port for my new internal modem listed as an available port in the "Install New Modem wizard"?
Ans) When you try to set up a new internal modem using the "Install New Modem" Wizard, the COM port for that modem may not be listed as an available port.

Because Windows 95 does not detect the hardware in your computer each time you restart it. The new COM port might not have been detected.

To detect the new COM port, run the "Add New Hardware" Wizard. To do so, follow these steps:

1. Click the Start button, point to Settings, then click Control Panel.
2. Double-click the Add New Hardware icon.
3. Follow the instructions in the Add New Hardware Wizard.
4. After the new COM port is detected and you restart the computer, you can set up the internal modem.

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